Our Policies

Arrival

Arrival-Please arrive 10-15 minutes prior to your scheduled appointment time. If you anticipate arriving late, please give us a call. If we are running more than 15 minutes late, we will do our best to call you to alert you.

Cancellations

If you need to cancel an appointment, we kindly request a 24 hour notice.

2nd No show: Clients who do not honor their appointments will be required to make a deposit of 50% of the appointment charge.

3rd No show: no longer allowed to book appointments without full payment.

Children

Children without appointments must be supervised by an adult not receiving services.

Credit Cards

We accept all forms of credit cards for your convenience.

Gift Cards

Gift cards are available for dollar amounts only, but can have a suggested use. Gift Cards can be used towards product or services. Gift Cards are non-refundable, not redeemable for cash and all sales are final. No exceptions.

Service Vouchers can only be used for the service noted on the voucher. Service Vouchers are non-refundable, not redeemable for cash and all sales are final.  No extensions on expiration date on vouchers.

Pricing

Please refer to service options at the top of the page for pricing

Returns

Used products are non-exchangeable or refundable. All UNOPENED and NEW CONDITION products returned after 1 week of purchase, we kindly require purchase to be put towards in store credit. No returns after 30 days.

Refunds

No refunds will be issued for services. We stand behind our work and will fix anything you are not happy with. We must be notified within 72 hours of your appointment. In the rare circumstance of a refund, you will be issued store credit.

Scheduling

Please call 406.727.3287 to schedule your appointment or  book online HERE.

Privacy Policy

When scheduling your appointment, we ask for your information to better assist you. This info ensures we have the correct contact information should we need to contact you. We will ask if it’s ok to receive text message reminders.

How is your Personal Information Used?

Depending on the types of services you have performed or the purchases you make, your information may be used for the following:

  • To facilitate in booking your appointments to better suit your needs and preferences
  • To ensure that services or products we recommend do not conflict with any existing physical or medical conditions
  • Follow up phone calls or texts to ensure your satisfaction with your specific service/product
  • To survey you periodically on your level of general customer satisfaction

Who has access to my information?

Not only do we commit to limiting the collection of data, we also commit to restricting the number of individuals who have access to your information to only those who need it. This could include:

  • The associate servicing you (i.e. stylist, esthetician, nail technician, etc.)
  • The salon location manager  for purposes of quality control
  • Government and regulatory authorities in an emergency situation where required by law

Note: Your information will not be released to a third party without your permission. To ensure that Linda Michaels is able to provide you with the best possible service, it is important the personal information we use is accurate and up to date. You can assist us by keeping us informed about any changes to your data.

Consent: As our client, your consent is important to us. Please note: Consent can be given expressly or implied through your actions. Therefore, if you choose to purchase one of our products or receive one of our services, your consent will be assumed. We do require in-person adult consent for anyone receiving massage, chemical or waxing services beyond facial waxing. NO EXCEPTIONS.