Arrival-Please arrive 10-15 minutes prior to your scheduled appointment time. If you anticipate arriving late, please give us a call. If we are running more than 15 minutes late, we will do our best to call you to alert you.
If you need to cancel an appointment, we kindly request a 24 hour notice.
2nd No show: Clients who do not honor their appointments will be required to make a deposit of 50% of the appointment charge.
3rd No show: no longer allowed to book appointments without full payment.
Children without appointments must be supervised by an adult not receiving services.
We accept all forms of credit cards for your convenience.
Gift cards are available for dollar amounts only, but can have a suggested use. Gift Cards can be used towards product or services. Gift Cards are non-refundable, not redeemable for cash and all sales are final. No exceptions.
Service Vouchers can only be used for the service noted on the voucher. Service Vouchers are non-refundable, not redeemable for cash and all sales are final. No extensions on expiration date on vouchers.
Please refer to service options at the top of the page for pricing
Used products are non-exchangeable or refundable. All UNOPENED and NEW CONDITION products returned after 1 week of purchase, we kindly require purchase to be put towards in store credit. No returns after 30 days.
No refunds will be issued for services. We stand behind our work and will fix anything you are not happy with. We must be notified within 72 hours of your appointment. In the rare circumstance of a refund, you will be issued store credit.